Your questions answered
It isnt an easy decision to move accounting firms and we fully understand that. On this page we answer some common questions and concerns.
Still Have A QUESTION?
If you need further help or want to hear more about our hospitality accounting services please get in touch.
In hospitality things move fast. A few months can pass by and your labour percentage has crept up and your food margin has declined. Your profit has slowly eroded without you even knowing. Before long, a small problem that can be addressed with minor changes turns into a big cashflow headache and you’re left with sleepless nights before payday.
"Gut feeling" isn't a growth strategy. As hospitality specialists, we understand your key business metrics and profit drivers. By using the latest accounting tech, we cut through the noise to lift the "financial fog". We don't just hand you a spreadsheet; we provide the clarity you need to make fast decisions, eliminate late-night worrying, and achieve true mind freedom.
If you serve food, pour drinks, or both, we’ve got you covered. Our clients include independent pubs, bars, coffee shops, and restaurants. We intentionally focus on the hospitality businesses that anchor our communities and act as the vibrant heart of local social connection. While we can work dynamically, our main boots-on-the-ground patches are Yorkshire and London.
We don’t just crunch numbers at the end of the year when it's too late to fix them. We help you track your Cost of Goods Sold (COGS) and Gross Profit (GP) margins in real-time. By setting up accurate inventory tracking and comparing actual costs against theoretical costs, we pinpoint exactly where waste, theft, or over-portioning are eating your profits. We look down the line to spot these trends and challenges before they land, keeping your margins healthy
bsolutely not - one of our core values is People over Paperwork. We live in the 21st century and believe your time is better spent with your team and guests, not chasing bits of paper. We build a seamless, automated tech stack for your business. We integrate your Point of Sale (POS) system (whether you use Lightspeed, Blinq, Tabology, or Zettle) directly with your accounting software. For invoices and receipts, you just snap a quick photo using Dext, and it flows straight to us. Cleaner data, zero paper cuts.
A: Tipping compliance is a legal minefield, but we bring a Hospitality Heart to the operational side of your business. We help you set up and manage HMRC-compliant Tronc schemes to ensure your hard-working team gets their tips fairly and efficiently. Done correctly, a proper Tronc system doesn't just keep you compliant - it can also save your business and your staff significant amounts in National Insurance contributions.
Yes. Hospitality payroll is notoriously tricky due to casual labour, variable hours, shift swaps and last minute rota changes. We manage your payroll efficiently, ensuring accurate calculations for holiday pay, pension auto-enrolment, and statutory pay. We handle the operational heavy lifting to give you the time freedom to step away from the rota chaos and back into the role of the visionary.
Year-end accounting is reactive. We believe in a non-negotiable, proactive partnership where we essentially act as your remote Finance Director.
We practice strict Action & Accountability. You’ll have full-time access to us on WhatsApp with a guaranteed 24-hour response time, alongside a minimum of three touchpoints with us each week. You'll receive clear management reports and KPI dashboards. Best of all? No Accountanese. We speak plain English, translating complex data into the "so what?" for your business so we always know what actions are needed to stay on track.
Don't stress - we've seen it all, from literal shoeboxes of faded thermal receipts to spreadsheets that don't balance. You don't need to fix a single thing before you call us. We Own the Outcome. Part of our onboarding process includes a comprehensive deep-clean of your historical data so we can lift the fog and start our partnership with a completely accurate, fresh slate. When we say it’s 'Covered,' we mean it.
Absolutely. We might avoid "accountanese" and focus heavily on giving you time freedom, but make no mistake: we are proud ICAEW Chartered Accountants.
This means your statutory year-end accounts, corporation tax returns, VAT, and HMRC compliance are locked down to the highest professional standards in the UK. Think of us like a world-class restaurant: our advisory work is the incredible, innovative menu that brings in the crowds —but our compliance work is the spotless, military-grade kitchen management running behind the scenes. We Own the Outcome on all of it so you can sleep soundly at night.
It starts with a simple, no-obligation discovery call. We’ll discuss your current setup, your pain points, and your business goals. But we also go beyond margins—we map out your personal objectives. We believe in Designing for Freedom, setting your business goals to serve your life goals, not the other way around. From there, we’ll propose a tailored plan to create the world-class finance function your business deserves.